Knovon

Terms of Service

These Terms govern your access to and use of the Knovon website. They are separate from any written contract for custom software development, consulting, or other paid services.

Effective date: April 16, 2026

1. Agreement to these Terms

By accessing or using the website operated by Knovon LLC (“Knovon,” “we,” “us,” or “our”), including any content, functionality, or forms available at or through the site (collectively, the “Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Site.

We may update these Terms from time to time. The “Effective date” at the top of this page will change when we do. Your continued use of the Site after changes become effective constitutes acceptance of the revised Terms. If a change materially affects your rights, we will use reasonable efforts to provide additional notice (for example, a notice on the Site).

2. Who we are

Knovon provides software development and related services, including work related to mobile applications, web experiences, and digital products (including experiences and items on third-party platforms such as Roblox). The Site is intended to provide general information about Knovon and a way to contact us.

3. Website use vs. professional services

These Terms apply to your use of the Site only. If you enter into a separate agreement with Knovon for professional services (for example, a statement of work, order form, master services agreement, or similar written contract), that agreement—and not these Terms—governs the commercial relationship, deliverables, fees, intellectual property, confidentiality, warranties, liability, and dispute resolution for those services. If there is a direct conflict between these Terms and a signed services agreement regarding the paid engagement, the signed services agreement controls for that engagement.

4. Eligibility

The Site is directed to businesses and adults. By using the Site, you represent that you are at least eighteen (18) years old and have the legal capacity to enter into these Terms. If you use the Site on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms, and “you” includes that entity.

5. Acceptable use

You agree not to:

  • Use the Site in violation of any applicable law or regulation;
  • Attempt to gain unauthorized access to the Site, our systems, or third-party systems linked from the Site;
  • Introduce malware, excessive automated traffic, or other harmful or disruptive code or activity;
  • Scrape, harvest, or collect data from the Site in a manner that violates our rights or applicable law;
  • Use the Site to transmit unsolicited commercial communications in bulk without consent;
  • Misrepresent your identity or affiliation, or impersonate Knovon or its personnel;
  • Use the Site to develop or distribute content that infringes others’ intellectual property or privacy rights.

We may suspend or terminate access to the Site, in whole or in part, if we reasonably believe you have violated these Terms or pose a risk to the Site or others.

6. Intellectual property

6.1 Our content

The Site and its entire contents, features, and functionality (including text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the design and arrangement thereof) are owned by Knovon or its licensors and are protected by copyright, trademark, and other intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your internal business or personal, non-commercial purposes. You may not copy, modify, distribute, sell, lease, or create derivative works from the Site or our branding except with our prior written consent or as permitted by law.

6.2 Trademarks

“Knovon” and related marks are trademarks of Knovon LLC. Third-party names and marks appearing on the Site are the property of their respective owners.

6.3 Copyright notices

If you believe material on the Site infringes your copyright, send a notice to legal@knovon.org with the information typically required under the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512), including a description of the work, the location of the material on the Site, your contact information, a statement of good faith, a statement of accuracy, and your physical or electronic signature. We may remove or disable access to material we believe in good faith infringes copyright.

7. Submissions and contact forms

If you submit information through the Site (including via contact forms, email links, or similar features), you represent that the information is accurate to the best of your knowledge and that you have the right to provide it. You grant Knovon a non-exclusive, worldwide, royalty-free license to use, store, and process that information to respond to you, operate the Site, improve our services, and comply with law. Do not send us confidential or trade-secret information unless we have entered into a written confidentiality agreement that covers that information.

Submitting a message does not create a client relationship or obligation to respond. Any proposal or engagement is subject to mutual agreement and a separate contract where applicable.

8. Third-party services and platforms

The Site may reference or link to third-party websites, platforms, or services (including app stores, hosting providers, analytics tools, and platforms such as Roblox). Those third parties have their own terms and policies. Knovon does not control and is not responsible for third-party content, practices, or availability. Your use of third-party services is at your own risk and subject to the third party’s terms.

9. Disclaimers

THE SITE AND ALL INFORMATION ON IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY INFORMATION ON THE SITE IS COMPLETE, CURRENT, OR RELIABLE FOR ANY PARTICULAR PURPOSE.

Information on the Site is for general informational purposes only and does not constitute professional, legal, or financial advice. Past or described projects do not guarantee future results.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL KNOVON LLC, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (US $100) OR (B) THE AMOUNTS YOU PAID TO KNOVON (IF ANY) FOR ACCESS TO THE SITE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (EXCLUDING FEES FOR SEPARATE PROFESSIONAL SERVICES GOVERNED BY A SIGNED AGREEMENT). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

11. Indemnification

You will defend, indemnify, and hold harmless Knovon LLC and its affiliates and their respective officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any law or the rights of a third party. We may assume the exclusive defense and control of any matter subject to indemnification, at your expense, and you agree to cooperate with our defense.

12. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law principles, except that the Federal Arbitration Act governs arbitration as described below if applicable.

Except where prohibited by law, any dispute arising out of or relating to these Terms or the Site shall be resolved by binding arbitration administered by a recognized arbitration provider in Delaware or another mutually agreed location, on an individual basis. Class actions and class arbitrations are waived. You and Knovon each retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property or confidential information.

If you are a consumer in a jurisdiction that does not permit arbitration of certain claims or class-action waivers, the foregoing arbitration and class waiver provisions may not apply to you, and you may have additional rights.

13. International users

The Site is operated from the United States. If you access the Site from outside the United States, you consent to the transfer and processing of your information in the United States and other countries where we or our service providers operate, which may have different data protection rules than your country.

14. General

Entire agreement. These Terms constitute the entire agreement between you and Knovon regarding the Site and supersede prior understandings on that subject (except as stated in Section 3 regarding separate services agreements).

Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in effect.

No waiver. Failure to enforce a provision is not a waiver of our right to enforce it later.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Force majeure. We are not liable for delays or failures due to events beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network or power failures, or labor disputes.

Electronic communications. You agree that we may provide notices to you by posting on the Site or by email to an address you provide.

15. Contact

For questions about these Terms, contact us at legal@knovon.org.

These Terms are provided for your convenience and do not constitute legal advice. Knovon encourages you to consult qualified counsel about how these Terms apply to your situation, especially if you operate in multiple jurisdictions or require terms tailored to a specific engagement.